Hotel Policy

Metro Hotel In Bukit Bintang

Terms & Conditions

  • Check-in from 14:00 hours.
  • Check-out until 12:00 hours.
  • Room rates are inclusive of 10% Service Charge and 6% Sales & Service Tax.
  • Room rates are in Ringgit Malaysia & subject to change without prior notice.
  • RM50 will be charged for early check-in.
  • RM50/hour will be charged for late check-out.
  • Pets are not allowed.
  • Breakfast Charge (when not included in room rate): RM 18.00/pax (adults & children over 11 years old).
  • Free! One child under 12 years stays free of charge when using existing beds.
  • One older child or adult is charged MYR 50 per person per night in an extra bed.


  • Booking cancellation must be informed to hotel 3-4 days prior to check-in date.
  • Cancellation for special offer, no refund will be given.
  • Last minute cancelation, one night room charge will be imposed as a penalty.

Implementation of Tourism Tax

  • In compliance with the policy of the Malaysian Government, a Tourism Tax of RM10 flat rate per room night will be imposed on all foreign guests.
  • This ruling shall be effective as of 1st September 2017 and will be reflective separately in the room bill and/or room rate. The tax is not inclusive of the service charge.
  • Malaysians are exempted from paying the levy.